Troubleshooting Service and Maintenance/ April 8-9, 2019/ VIRTUAL/ NTS

$495.00

PRICE: $395 for members (enter member discount code on purchasing screen)/ $495 for non-members.

NEW: ATTEND VIRTUALLY!

Attendance in this class is available via Online Instructor Led Training (OILT).  OILT courses allow you to get the full benefit of a live instructor teaching a course without the travel time or expense!  You are able to interact with the instructor and ask questions all from the comfort of your home or office.

In order to participate in OILT training, you are required to have the following equipment:

  • Computer or tablet with high-speed internet
  • Webcam  (Daily attendance will be taken and the instructor must have a visual of you during the entire class)
  • Full audio via phone or computer (Computer audio requires a microphone)
  • Quiet place to access the online course that provides little to no distractions.

PLEASE NOTE:  You should consult with your Internet or Cellular provider to ensure you will not incur additional charges based on your current phone and/or data plan rates.

Once you are registered for the course you will be sent a link that you use to access the course on the first day of class.

ABOUT THIS COURSE:

This 14-hour course, followed by a two-hour examination, focuses on the service, repair, testing, inspection and preventative maintenance aspects of today’s electronic security systems. Troubleshooting, Service and Maintenance offers dealers/integrators an additional revenue stream and the potential for significant profits through these additional services.  This course is ideal for individuals seeking to expand their knowledge on the proper procedures to service, repair and maintain intrusion, fire, video surveillance and access control systems and covers the fundamentals of troubleshooting as well as specific troubleshooting procedures for today’s systems.

The course includes reference material from NFPA 70, NFPA 72, and NFPA 730/731 covering the proper test and inspection procedures of these systems.

Please be aware that if you need to use this course for licensing or towards one of ESA's certifications you will need to take the proctored exam with a verified proctoring service. Once you complete the course, you will be provided instructions on where and how to take your proctored exam. Please notify us if you do not receive this email in 2 business days. The exam will be open book. You must pass the exam with a 70% or higher. You will have six months to successfully complete the exam process.

Who should attend: Technical staff

 


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Cancellation Policy:

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Length:

14 Hours 

Date:

April 8-9, 2019
Location:
VIRTUAL
Times:
8 am to 5 pm
Provider:
National Training School

 

Detailed Course Outline:

Certifications available: Individuals holding a Certified Alarm/Security Technician - Level I certification for a minimum of 24 months and who successfully complete the Advanced Intrusion Systems course, the Fire Alarm Installation Methods course and the Troubleshooting, Service and Maintenance course are eligible for certification as a Certified Service Technician (CST).

Why Troubleshooting, Service and Maintenance?

  • Increases the efficiency and effectiveness of service professionals by teaching essential concepts and methods.
  • The first and only course of its kind, focused on the service function.
  • Designed to help make one of the key profit engines of an installation company more productive.

Subject Areas:

  • Troubleshooting mindset
  • Preparation
  • Test equipment
  • Basic circuit troubleshooting
  • Panels & power supplies
  • Burglar alarm and fire alarm devices
  • Communications and notification
  • Closed circuit tv (CCTV)
  • Electronic access control
  • Maintenance and inspections