Closing Techniques to Effectively Close the Deal CEU


PRICE: $25 for ESA members/ $35 for non-members (NOTE: Membership will be validated post purchase)

This one-hour online course provides students an overview of closing the deal with a client in the sales process.

Course Description

Nothing is more self-fulfilling than closing a sale. With that being said, this course focuses on the closing stage of the sales process. After completing this course, students will possess the knowledge to close the deal by using different closing techniques. Students will also be equipped with different methods to overcome a stall.  

What to Expect in the Online Course:

The course is delivered using a presentation style that is built off the exact same content covered in our instructor led course.  The presentation includes text,audio, graphics, videos and activities to help you absorb the information presented. This course has a short quiz at the end which you will be required to pass with a 70% or greater to complete the course.  

NOTE:  Not all state regulatory agencies allow online courses for licensing or CEUs.  Please check with your licensing agency prior to taking this course for licensing.


State Approvals:

AL-Alabama Electronic Security Board of Licensure (AESBL)

LA-Louisiana Office of the State Fire Marshal: Life Safety & Property Protection Advisory Board (LSPPA)

Louisville, KY-Louisville Metro Police Department (LMPD)

MS-Mississippi Office of the State Fire Marshal: Electronic Protection Systems Division

NC-North Carolina Department of Public Safety: Alarm Systems Licensing Board (NC DPS-ASLB)

NJ-State of New Jersey: Division of Consumer Affairs (BUS)

TX-Texas Department of Public Safety: Private Security Bureau (TX DPS-PSB)

TN-Tennessee Department of Commerce and Insurance: Alarm Systems Contractors Board

1 hour
Must spend 1 hour in class

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Detailed Course Outline:

Course Learning Objectives

  • Define the meaning of the Closing stage and explain its purpose
  • Identify what characteristics you must possess in order to successfully close the customer presentation
  • Describe how to tell the time is right to close the sale
  • Explain the definition of a planned pause and its purpose during the closing
  • Describe types of closing techniques including how to handle customer’s stalling