This course provides an overview of how to use soft skills, communication, teamwork, problem-solving, time management, self-confidence, self-awareness, and negotiation tactics.
This one hour Access Control - Common Errors and Solutions course will look at some of the installation errors made and the potential impact for the customers and the company doing the installation. Learning Objectives List the common...
This one hour Access Control Locks and Barriers course will look at common terminology; important questions to consider when making the best choice for the application; devices that will match the customer’s needs for security, within their budget...
The one hour Access Control System Design and Active Shooter Considerations course provides students with an overview of designing a system for customers, as well as system considerations for the protection of individuals who may be involved in...
In 1922, the first full week of October was established as National Fire Safety and Prevention Week in commemoration of the 1871 Chicago Fire. Since then, the whole month of October has grown to be recognized as National...
Save 15% On "Certified Alarm Technician Level 1 (CAT 1)" through July here.Save 15% on Certified Alarm Technician Level 1 ESA‘s Certified Alarm Technician Level 1 (CAT 1), followed by a two-hour examination, is the foundational course that...
About this CourseSave 15% on Troubleshooting Service and Maintenance Course This course, followed by a two-hour examination, focuses on the service, repair, testing, inspection, and preventative maintenance aspects of today’s electronic security systems. Troubleshooting, Service, and Maintenance offers...
This 2-hour workshop will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved. Topics Explored Understand the basic types of negotiations,...
This is a two-hour course on customer service. Each one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products. Perhaps you’re an...