This course, followed by a two-hour examination, focuses on the service, repair, testing, inspection and preventative maintenance aspects of today’s electronic security systems. Troubleshooting, Service and Maintenance offers dealers and integrators an additional revenue stream and the potential for significant profits through these additional services. This course is ideal for individuals seeking to expand their knowledge on the proper procedures to service, repair and maintain intrusion, fire, video surveillance and access control systems and covers the fundamentals of troubleshooting as well as specific troubleshooting procedures for today’s systems. The course includes reference material from NFPA 70, NFPA 72, and NFPA 730/731 covering the proper test and inspection procedures of these systems.
- Troubleshooting mindset
- Test equipment
- Basic circuit troubleshooting
- Panels & power supplies
- Burglar alarm and fire alarm devices
- Communications and notification
- Closed circuit television (CCTV)
- Electronic access control
- Maintenance and inspections
+ INCLUDED IN THIS PURCHASE
A print manual and proctored exam with a pre-approved testing facility is included in this purchase.
What to expect in this course
This is a live instructor-led class that is held virtually. This course will allow you to get the full benefit of a live instructor teaching a course without the travel time or expense. You are able to interact with the instructor and ask questions all from the comfort of your home or office. In order to participate, you are required to have the following equipment:
- Computer or tablet with high-speed internet
- Webcam (Daily attendance will be taken and the instructor must have a visual of you during the entire class)
- Full audio via phone or computer (Computer audio requires a microphone)
- Quiet place to access the online course that provides little to no distractions.
Please be aware that if you need to use this course for licensing or towards one of ESA’s certifications you will need to take the proctored exam with a verified proctoring service. Once you complete the course, you will be provided instructions on where and how to take your proctored exam. Please notify us if you do not receive this email in 2 business days. The exam will be open book, using your course manual and is compiled of 50 multiple choice questions. You must pass the exam with a 70% or higher. You will have six months to successfully complete the exam process.
Who Should Attend? Technical staff