I started out in the industry as a installation/service technician. After several years, I became a technical/operations manager — and I’ve been a senior technical trainer for some time. I've been an NTS instructor for over 20 years!
Short cuts in this industry can have a detrimental effect on life and safety. When in class I stress the importance that what you install today can protect property and perceivably save a life. You can make a difference!