Proctored Exams
Online Courses & Re-exams
Process
Upon completion of the online course students will receive an email confirming they have completed the online course.
ESA/NTS will also be notified that the student completed the course.
ESA/NTS will register the student into the Proctored exam. Please allow 24 hours M-F.
Student/Candidate will receive an email with instructions on how to schedule the exam with our proctoring provider, ProctorU. ProctorU uses web–based testing so student will need a web camera and microphone. If this equipment is not available, the student may request testing at a physical location. NOTE: Ebooks are not permitted at physical testing sites so purchasing a hard copy manual is required.
Student schedules the exam using the Proctor’s website. This is a very easy process that allows the student to choose a time that fits their schedule. IMPORTANT: Student must schedule the exam within 6 months of taking the class or they will need to retake the course.
Student takes the exam and at the conclusion is notified immediately if they passed or failed.
ESA/NTS processes completion and issues the candidate’s certificate. This certificate is available on the students ESA learning portal.
ESA/NTS processes completion and mails out candidate certificates.
If you are taking the Proctored exam at a physical location, there will be additional processing time from when you complete the exam and when your certificate will be available for download. Additional information regarding the examination scheduling, registration, and testing procedures for physical exam locations can be found in the ESA Candidate Information Bulletin.
PLEASE NOTE: If the student fails the exam, they may request a re-exam from ESA/NTS here. Students may take the exam a maximum of 3 times. All exams, including re-exams, must be completed within 6 months of course completion.
To Check for PSI Locations Near You
PSI (Physical Location):
The following steps are used to see what PSI testing sites may be nearest to you prior to scheduling. Do not use these steps to schedule an exam.
Select Certification/Professional Associations from the Organization drop down menu.
Select Electronic Security Association (ESA) from the Sponsor Name drop down menu
Click the radio button next to the specific name of the exam/certification/license they are seeking.
Click the Continue button at the bottom of the page.
When the page refreshes, type the zip code or city name in the designated field and select from the pop up the specific location that applies to you.
Click Search.
After the page refreshes, you will see the closest available test centers that offer the exam. Click the checkbox of the test center you would like to check availability for and click the Continue button at the bottom of the page.
Once the page refreshes, you will see the session availability of that test center for the designated date range.
Re-Exams
Candidates failing to achieve a passing score of 70 will be eligible for re-examination. Re-examinations are permitted within 6 months of initial course completion. The course must be retaken if re-exam is requested more than 6 months after initial course.
In order to schedule a re-exam, please submit the Proctored Exam Request Form. Once we have received the request, a link will be sent to make payment. After the payment has been made, the record will be uploaded to PSI and the process will be the same as outlined above.
Proctored Exam Cancellation Policy
A candidate may cancel and reschedule an examination appointment if their cancellation notice is received 2 days before the scheduled examination date. For example, for a Thursday appointment, the cancellation notice would need to be received by the close of business on the previous Tuesday.
They may call PSI at (800) 733-9267 or fax a note to (702) 932-2666. Please note that they may also use the automated system, using a touch-tone phone, 24 hours a day in order to cancel and reschedule their appointment.
ProctorU (Online Proctoring):
A candidate may cancel and reschedule an examination appointment if their cancellation notice is received 24 hours before the scheduled examination date. You can cancel/reschedule your exam by logging into your ProctorU account at https://go.proctoru.com.
Missed Appointment or Late Cancellation:
A candidate’s registration will be invalid and they will not be able to take the examination as scheduled if they:
- Do not cancel their appointment prior to the scheduled examination date as specified above.
- Do not appear for their examination appointment.
- Arrive 15 minutes after examination start time.
- Do not present proper identification for the examination.
Note: A voice mail message would not be an acceptable form of cancellation. A candidate should use the resources provided in this section to re-schedule the exam.
Candidates who need to be rescheduled due to missing, arriving late, not bringing proper identification, or not cancelling their exam appointments within the required time must contact ESA/NTS (888.447.1689) to be rescheduled. A rescheduling fee of $75 will be required in these instances.
