This comprehensive training sets the cornerstone for a safe and productive construction site and helps keep your company in compliance and prevent costly accidents, incidents and OSHA fines at your site.
Provides students with communication skills, customer service skills and tips to deal with handling difficult customers. Key skills necessary to deal with difficult situations and provide the highest possible level of customer service and a number of situations on dealing with customers in a professional manner.
This course will help participants understand the different methods of communication and how to make the most of each of them. It will also provide communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. Participants will receive a refresher on basic writing concepts such as spelling, grammar, and punctuation for use in the most common business documents in the workplace.
This course will help to build effective soft skills, which are those skills that allow us to effectively work with others. No matter what your position, organization, or industry, you work with people. Taking the time to build these skills can contribute to a more efficient harmonious and productive workplace, as well as to your own overall job happiness and satisfaction. The course also discusses the use of critical thinking skills to evaluate, identify, and distinguish between relevant and irrelevant information that will lead you to be more productive in your career, and provide great skills in your everyday life.
The Certified Alarm Technician Level One course is the industry standard for learning all facets of the alarm industry. It presents an overview of the theory, installation and maintenance of alarm systems, basic electricity, standards, perimeter detection, space detection, fire systems, control panels, communications, CCTV, job planning, and false alarm prevention. By the end of this course, students will have an understanding of the industry and their role within it, understand the importance of codes and standards and how to locate them and apply them, be able to define basic installation procedures, and compare the underlying technology behind the various security system tools and equipment.
This course will cover some of the foundational principals of math that are useful when working with formulas. It provides an overview of how to use the mathematical formulas associated with the electronic security industry.
Provides a good foundation for those technicians installing equipment that communicates through an IP based structure. The scope of this course is directed towards equipment that is used in residential systems.
Provides students with information about planning, running and terminating structured wiring. The course covers network cabling and the various termination standards, as well as, phone cabling, punchdown blocks, coaxial cabling and the tools required to complete the job.
Provides students a non‐technical complete overview of the interactive and connected home industry. The Introduction to the Digital Home is designed for anyone new to the residential technology industry or interested in the growing market opportunities. Students learn about the capabilities, benefits and technical infrastructure that deliver the integration of products and services available today and coming tomorrow.
The Certified Alarm Technician Level One course is the industry standard for learning all facets of the alarm industry. It presents an overview of the theory, installation and maintenance of alarm systems, basic electricity, standards, perimeter detection, space detection, fire systems, control panels, communications, CCTV, job planning, and false alarm prevention. By the end of this course, students will have an understanding of the industry and their role within it, understand the importance of codes and standards and how to locate them and apply them, be able to define basic installation procedures, and compare the underlying technology behind the various security system tools and equipment.
Introduces the basic elements of construction drawings. The common components of drawings are presented, as well as the most common drawing types. The use of drawing scales and how to measure drawings is also covered.
Expands the knowledge of installers and service technicians on the equipment used to measure current and resistance. You will also gain the skills necessary for routine troubleshooting and identifying specialized equipment.
This course covers how communications equipment and their settings can hinder the signal transmissions for the alarm system. Knowing what equipment is used and their common problem areas are key to diagnosing and choosing the right solution.
This course provides students an overview of the types of panels and communication methods, burglar system components, powered devices and non‐powered devices.
