This course, followed by a two-hour examination, focuses on the service, repair, testing, inspection and preventative maintenance aspects of today’s electronic security systems. Troubleshooting, Service and Maintenance offers dealers/integrators an additional revenue stream and the potential for significant profits through these additional services. This course is ideal for individuals seeking to expand their knowledge on the proper procedures to service, repair and maintain intrusion, fire, video surveillance and access control systems and covers the fundamentals of troubleshooting, as well as, specific troubleshooting procedures for today’s systems. The course includes reference material from NFPA 70, NFPA 72, and NFPA 730 731 covering the proper test and inspection procedures of these systems.
- Troubleshooting mindset
- Test equipment
- Basic circuit troubleshooting
- Panels & power supplies
- Burglar alarm and fire alarm devices
- Communications and notification
- Closed circuit TV (CCTV)
- Electronic access control
- Maintenance and inspections
What to expect in this course: The presentation includes text, graphics, videos and activities to help you absorb the information presented. Each module is concluded by a knowledge checkpoint quiz to make sure you have understood the core concepts presented. The course ends with a comprehensive assessment test that you must past with a 70% or greater to complete the course. Your time will be tracked in the course and you must spend 14 hours interacting with the course materials before you will granted a course completion.
Who should attend: Technical staff